Customer Service Representative
Mesa
Customer Service Representative
Full Time • Mesa
Replies within 24 hours
Job Summary
Spencer's TV & Appliances is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Perform other duties as needed which may include cross-training in related positions
Qualifications:
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Benefits/Perks
- Flexible Scheduling
- Growth and Career Advancement Opportunities
- Great Working Environment
Spencer’s TV & Appliance was started in 1973 by Nicholas Spencer. Dick and Nancy Biederbeck purchased the $50,000 appliance business in 1975. Through their combined efforts and outstanding customer service philosophy, they built Spencer’s TV & Appliance into one of the largest single-store units of its kind in the United States and opened a second store in 2000. The count is now up to 11 locations with the latest store opening in the spring of 2023! The company is well respected within the industry and has a large patronage due to its quality products, excellent customer service and reputable business ethics. It is in this spirit that Spencer’s TV & Appliance continues to grow and provide opportunity for qualified employees.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
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